Effective Date: August 1, 2025
Last Updated: August 17, 2025
1. Payment Structure
Service Fees
Roamways Travel Design Studio operates on a commission-based business model and does not charge clients any upfront design fees or consultation costs. Initial consultations are provided complimentary to all potential clients as part of our commitment to understanding your travel aspirations and designing the perfect journey for your needs. Our journey design services, including detailed itinerary planning, destination research, accommodation selection, activity coordination, and travel logistics management, are provided at no additional cost to clients. The comprehensive service management we provide throughout the entire travel planning process, from initial consultation through post-travel follow-up, is included as part of our standard service offering without any additional charges or hidden fees.
Payment Schedule
Payment schedules for Roamways clients are entirely dependent on the specific requirements of the travel suppliers, properties, and services selected for each individual journey. Different types of travel arrangements require varying payment structures based on supplier policies, seasonal demand, property requirements, and booking class selections. Luxury resorts may require full payment 90 days prior to arrival, while boutique hotels might only require payment upon arrival. Airlines typically require immediate payment upon booking, whereas some tour operators may offer extended payment terms. Private jet charters, yacht rentals, and exclusive experiences often have their own unique payment requirements that may include multiple installments over several months. Deposit requirements vary significantly based on the type of accommodation, time of year, length of stay, and specific supplier policies. Some properties require no deposit for confirmed reservations, while others may require deposits ranging from one night’s stay to the full cost of the reservation. All payments must be made before the specified due dates established by each individual supplier to ensure confirmed travel arrangements and prevent automatic cancellation of reservations. Roamways will provide detailed payment schedules for each component of your journey, clearly outlining all due dates, amounts, and supplier requirements to ensure complete transparency in the payment process.
2. Accepted Payment Methods and Authorization
Payment Methods
Roamways currently accepts only major credit cards for all travel-related payments, including Visa, Mastercard, and American Express. We do not accept cash payments, personal checks, money orders, bank drafts, wire transfers, ACH payments, cryptocurrency, or any other forms of payment at this time. All payments must be processed in United States Dollars regardless of the client’s location or the destination country of travel. International clients using foreign-issued credit cards will have their payments converted to USD at the prevailing exchange rate at the time of transaction processing, which may include additional conversion fees charged by their credit card issuer. Our payment processing system utilizes industry-standard PCI-compliant security measures to protect client financial information during all transactions. Credit card payments are processed immediately upon authorization, and confirmation of successful payment will be provided via email within 24 hours of processing.
Credit Card Authorization Requirements
For every payment transaction processed on behalf of clients, Roamways requires the completion and submission of a separate credit card authorization form. This security measure ensures that all payments are properly authorized by the cardholder and provides protection for both the client and Roamways against unauthorized transactions. The authorization form must include complete cardholder information, credit card details, billing address, the specific amount to be charged, the purpose of the charge, and the cardholder’s signature. Each payment requires a new authorization form, even if using the same credit card for multiple transactions throughout the booking process. Authorization forms must be submitted through secure, encrypted channels provided by Roamways, and we do not accept authorization forms submitted through unsecured email or other non-encrypted communication methods. All authorization forms are subject to verification procedures before payment processing, which may include confirmation calls to the cardholder or requests for additional identification documentation. The authorization form remains valid only for the specific transaction amount and purpose indicated, and cannot be used for any additional charges or modifications without a new authorization. Clients are responsible for ensuring that all information provided on authorization forms is accurate and complete, as errors may result in payment delays or failures that could jeopardize travel reservations. Roamways is not responsible for errors made by clients on the authorization form.
3. Late Payment Policy and Consequences
Payment Deadlines and Immediate Consequences
Roamways maintains a strict late payment policy with no grace period for overdue payments. All payments must be received by suppliers on or before the exact due date and time specified in the payment schedule provided to clients. Even a delay of one day past the due date may result in immediate and automatic cancellation of reservations by suppliers, loss of deposits, and forfeiture of special rates or promotions. The travel industry operates on precise timing requirements, with suppliers often having automated systems that cancel reservations immediately upon missed payment deadlines. During peak travel seasons, high-demand destinations, or for limited-availability services, suppliers are particularly strict about payment deadlines as they maintain waiting lists of potential customers ready to take canceled reservations. Roamways has no control over supplier payment policies and cannot prevent cancellations that result from late payments, regardless of the reason for the delay.
Financial and Booking Consequences
When payments are received after the specified deadline, clients face immediate risk of losing their entire booking, including all deposits and advance payments made to suppliers. Suppliers typically do not provide refunds for reservations canceled due to late payment, even if the delay was minimal or caused by circumstances beyond the client’s control. If reservations are canceled due to late payment, clients who wish to proceed with their travel plans will need to make completely new bookings, which are subject to current availability and pricing. New bookings made after cancellation often result in significantly higher costs due to last-minute pricing, reduced availability, or the loss of early-booking discounts and promotions. Additional rebooking fees may be charged by suppliers for processing new reservations, and there is no guarantee that the same accommodations, flights, or experiences will be available for rebooking. The client remains fully responsible for all financial consequences of late payments, including lost deposits, rate increases, rebooking fees, and any additional costs associated with securing alternative arrangements.
Roamways Role and Limitations
Roamways serves exclusively as a coordinator in the payment process and bears no responsibility for the consequences of delayed payments. Our role is limited to communicating payment deadlines, providing payment instructions, processing authorized payments when received, and notifying clients of payment confirmations. We cannot extend supplier deadlines, negotiate alternative payment terms, or provide temporary funding to prevent cancellations. Roamways does not provide any form of payment guarantees, loans, or advance payments on behalf of clients. We cannot be held liable for any losses, additional costs, or inconveniences that result from late payments, including but not limited to lost vacation time, additional airfare costs, accommodation fees, or disappointment related to canceled travel plans. Clients acknowledge that payment timing is entirely their responsibility and that Roamways has no obligation to provide compensation or assistance for problems arising from late payments. The coordination of payment processes includes communicating with suppliers about payment status, but Roamways cannot influence supplier decisions regarding cancellations or refunds once payment deadlines have passed.
4. Refund and Cancellation Policy
Supplier-Determined Policies and Roamways Limitations
Roamways does not maintain its own refund or cancellation policy for travel arrangements, as all refunds and cancellations are governed exclusively by the terms and conditions of individual travel suppliers. Each supplier, including airlines, hotels, resorts, cruise lines, tour operators, car rental companies, and activity providers, maintains their own distinct cancellation and refund policies that vary significantly in terms of deadlines, penalties, and refund percentages. These policies are determined solely at the discretion of each supplier and are subject to change without notice based on factors such as seasonal demand, booking class, advance purchase requirements, and special promotional terms. Roamways has no authority to modify, override, or influence supplier refund policies, and cannot guarantee any refunds regardless of the circumstances surrounding a cancellation request. The decision to provide full, partial, or no refund rests entirely with the individual supplier, and Roamways cannot predict or guarantee the outcome of any cancellation request.
Variability of Supplier Terms
The travel industry encompasses an enormous range of suppliers, each with unique business models and corresponding cancellation policies. Luxury resorts may offer more flexible cancellation terms for suite bookings while maintaining strict no-refund policies for special event dates. Airlines typically have complex fare rules that determine refund eligibility based on ticket type, advance purchase requirements, and destination. Budget carriers often maintain completely non-refundable policies, while full-service airlines may offer refundable fares at premium prices. Tour operators may provide different refund schedules for group tours versus private experiences, and adventure travel companies often have specialized policies related to weather dependency and safety considerations. Cruise lines frequently have tiered cancellation policies with different penalty structures based on cabin category and sailing date. Private charter services, whether for aircraft, yachts, or ground transportation, typically require full payment well in advance and offer limited refund opportunities. Clients must understand that booking travel always involves accepting the specific terms and conditions of each individual supplier, which may include complete non-refundability once reservations are confirmed.
Client Responsibilities and Documentation
Before confirming any booking, clients are responsible for thoroughly reviewing and understanding the cancellation and refund policies of all suppliers involved in their travel arrangements. Roamways provides clients with detailed documentation of supplier policies for each component of their journey, including specific cancellation deadlines, penalty structures, and refund procedures. Clients acknowledge that they have received, reviewed, and accepted these policies before authorizing any payments. It is the client’s responsibility to consider their own risk tolerance and the likelihood of needing to cancel travel when making booking decisions. Clients who have concerns about potential cancellation should consider purchasing comprehensive travel insurance or selecting more flexible booking options, even if they come at a higher cost. Roamways will coordinate cancellation requests with suppliers when needed, but cannot influence the outcome or guarantee any specific result. All communication with suppliers regarding cancellations will be documented and shared with clients, but the final decision rests entirely with the supplier according to their established policies.
5. Currency and Exchange Rates
Currency Requirements and Processing
All transactions processed by Roamways are conducted exclusively in United States Dollars, regardless of the client’s location, nationality, or the destination country of their travel arrangements. This policy ensures consistency in pricing, simplifies accounting procedures, and reduces confusion related to multiple currency conversions. When booking international travel that involves suppliers requiring payment in foreign currencies, Roamways handles the currency conversion process using current market exchange rates at the time of payment processing. The conversion from USD to foreign currencies is performed by our payment processors or the suppliers themselves, depending on their preferred payment methods and banking relationships. Exchange rates used for conversions are determined by current market conditions at the exact time of transaction processing, not at the time quotes are provided or when bookings are initiated.
Exchange Rate Fluctuations and Financial Impact
Currency exchange rates fluctuate continuously throughout each business day based on global economic conditions, political events, market sentiment, and trading volumes in international currency markets. These fluctuations can be significant, sometimes changing by several percentage points within a single day, which can materially affect the final cost of international travel arrangements. The timing of when payments are processed can therefore have a substantial impact on the total amount charged to clients, as a payment processed in the morning might have a different exchange rate than the same payment processed in the afternoon. Clients bear the entire risk of currency fluctuation between the time they receive quotes and when payments are actually processed. Roamways cannot guarantee exchange rates for future payments and cannot protect clients from adverse currency movements that may increase the cost of their travel arrangements. During periods of high market volatility, currency fluctuations can add or subtract hundreds or even thousands of dollars from the total cost of luxury travel itineraries.
International Payment Processing Considerations
Credit card payments for international travel may be subject to additional fees and processing considerations beyond standard domestic transactions. Credit card issuers often charge foreign transaction fees ranging from 1% to 3% of the transaction amount when payments are processed with international suppliers or when currency conversion is required. These fees are charged directly by the credit card company and are separate from any charges imposed by Roamways or travel suppliers. International payment processing may also require additional time for authorization and settlement, potentially taking several business days longer than domestic transactions. Some credit card companies have security measures that automatically decline international transactions unless clients notify them in advance of expected foreign charges. Clients are responsible for contacting their credit card issuers to ensure that international travel payments will be processed successfully and to understand any fees that may be applied. The complexity of international payment processing means that last-minute payment attempts may face delays or failures that could jeopardize travel reservations, making it essential for clients to plan payment timing carefully.
6. Travel Insurance and Protection
Comprehensive Coverage Recommendations
Travel insurance is strongly recommended for all Roamways clients, regardless of destination, trip duration, or cost, as it provides essential financial protection against a wide range of unforeseen circumstances that could result in significant financial losses. Comprehensive travel insurance should include trip cancellation coverage, which protects against non-refundable losses when trips must be canceled due to covered reasons such as illness, injury, death of family members, job loss, or other qualifying events. Trip interruption coverage is equally important, providing compensation for unused portions of trips and additional expenses when travel must be cut short due to covered emergencies. Medical coverage is crucial for international travel, as domestic health insurance plans often provide limited or no coverage outside the United States, and emergency medical treatment abroad can cost tens of thousands of dollars. Emergency medical evacuation coverage is particularly important for adventure travel or destinations with limited medical facilities, as medical evacuations can cost over $100,000 depending on location and medical requirements.
Specialized Coverage Considerations
Different types of travel require specialized insurance considerations to ensure adequate protection. Adventure travel involving activities such as skiing, scuba diving, mountain climbing, or extreme sports typically requires additional coverage, as standard travel insurance policies often exclude high-risk activities. Luxury travel with expensive accommodations, first-class flights, and exclusive experiences requires higher coverage limits to protect the full value of the investment. Business travel may need coverage for work-related equipment, trip delays that affect business operations, and the ability to extend trips for business opportunities. Travelers with pre-existing medical conditions must purchase travel insurance within specific time frames, typically 14 to 21 days of making their initial trip deposit, to ensure coverage for any complications related to existing health issues. High-value personal items such as jewelry, cameras, electronics, or sports equipment may require additional coverage beyond standard baggage protection limits. Cancel for Any Reason coverage, while more expensive, provides the ultimate flexibility by allowing travelers to cancel for reasons not covered by standard policies and typically provides 75% reimbursement of non-refundable trip costs.
Insurance Purchase Timing and Selection
The timing of travel insurance purchase can be critical for maximizing coverage benefits and ensuring eligibility for certain protections. Most comprehensive policies may require purchase within 14 to 21 days of making the initial trip deposit to qualify for pre-existing medical condition coverage and certain other benefits. Waiting too long to purchase insurance can result in reduced coverage options and higher premiums, particularly for travelers with health concerns. Insurance should ideally cover the complete value of the entire journey, including all flights, accommodations, tours, activities, and any other non-refundable expenses. Clients should carefully review policy terms, conditions, exclusions, and claim procedures before purchasing, as insurance policies can vary significantly in their coverage details and claim requirements. Travel insurance can be purchased through various providers, and clients should compare policies to find coverage that may best match their specific needs and concerns. Some policies offer primary coverage while others provide secondary coverage that coordinates with existing health insurance, and understanding these differences can be important for claim processing.
Roamways Role and Client Responsibilities
Roamways can provide recommendations for reputable travel insurance providers and general guidance about coverage types, and may facilitate the purchase of travel insurance as part of the booking process with established agencies, but we are not licensed insurance agents and cannot sell insurance products directly. We can coordinate insurance purchases through our network of reputable insurance partners when requested by clients, but all insurance decisions rest solely at the discretion of the client. Our recommendations are based on industry experience and client feedback, but the final decision about insurance coverage, including whether to purchase insurance at all, rests entirely with the client. Clients are responsible for researching insurance options, comparing policies, and making decisions about coverage that meets their individual needs and risk tolerance. Roamways can assist with providing documentation needed for insurance claims, such as trip costs, itineraries, and supplier confirmations, but we cannot guarantee claim outcomes or assist with the claims process beyond providing factual documentation. Clients must understand that travel insurance policies have specific terms, conditions, and exclusions that may limit coverage, and that insurance companies make final decisions about claim payments. Roamways bears no responsibility for uninsured losses, claim denials, or inadequate coverage, and strongly encourages all clients to thoroughly understand their insurance coverage before traveling. The decision not to purchase travel insurance means accepting full financial risk for potential losses, and clients acknowledge this risk when declining insurance coverage.
7. Price Changes and Additional Costs
Quote Validity and Booking Guarantees
Initial price quotes provided by Roamways are estimates based on current supplier rates and availability at the time of quote preparation, but these quotes are not guaranteed and do not constitute binding commitments for pricing or availability. Travel suppliers frequently adjust their rates based on demand fluctuations, seasonal factors, special events, fuel costs, and market conditions, which means that prices can change between the time a quote is provided and when a booking is actually confirmed. Quotes are only guaranteed when bookings are confirmed and required deposits or full payments are successfully processed according to supplier requirements. Until payments are made and confirmation is received from suppliers, all pricing and availability remain subject to change without notice. During peak travel seasons, popular destinations, or for limited-availability services, prices can increase significantly within hours or days of initial quotes. Suppliers may also implement rate increases, fuel surcharges, taxes, or fees that were not included in original quotes, particularly for international travel where government taxes and fees can change frequently.
Confirmed Booking Modifications
Any changes requested to confirmed travel bookings may result in additional charges imposed by suppliers, and the ability to make changes depends entirely on supplier policies and availability. Airlines typically charge change fees for flight modifications, which can range from modest amounts for schedule changes to hundreds of dollars for route changes, plus any difference in airfare costs. Hotels and resorts may allow some modifications without penalty if made within specified timeframes, but changes during peak seasons or close to arrival dates often incur significant fees. Tour operators and activity providers frequently have strict no-change policies, especially for specialized experiences with limited capacity. Private services such as charter flights, yacht rentals, or exclusive access experiences typically prohibit changes entirely once confirmed, with cancellation and rebooking being the only option at full cost. Even minor changes such as room preferences, dietary requirements, or activity timing may trigger administrative fees charged by suppliers. Clients requesting changes must understand that modifications to confirmed bookings are subject to supplier approval and may not be possible regardless of willingness to pay additional fees.
Market Dynamics and Pricing Factors
Travel pricing is influenced by numerous dynamic factors that can cause significant rate variations even within short time periods. Seasonal demand patterns affect pricing dramatically, with rates often doubling or tripling during peak seasons compared to off-season periods. Special events such as festivals, conferences, sporting events, or cultural celebrations can drive accommodation and transportation costs to premium levels months in advance. Economic factors including fuel costs, currency fluctuations, inflation, and market competition all influence supplier pricing strategies. Natural disasters, political events, or health emergencies can cause immediate and dramatic price changes as they affect both supply and demand in travel markets. Last-minute bookings typically command premium pricing due to limited availability and reduced supplier flexibility. Conversely, some suppliers offer last-minute discounts to fill remaining inventory, but these opportunities are unpredictable and cannot be guaranteed. Clients must understand that travel pricing is inherently volatile and that securing desired arrangements often requires prompt booking decisions and payment to lock in current rates and availability.
8. Force Majeure and Extraordinary Circumstances
Comprehensive Definition of Force Majeure Events
Force Majeure encompasses a broad range of extraordinary circumstances beyond human control that can disrupt travel plans and create situations where normal business operations cannot continue. Natural disasters include earthquakes, hurricanes, typhoons, floods, volcanic eruptions, tsunamis, wildfires, blizzards, and other severe weather events that can close airports, damage infrastructure, or make travel dangerous or impossible. Pandemic and health emergencies such as disease outbreaks, quarantine requirements, health advisories, and government-imposed health restrictions have demonstrated their significant impact on global travel. Government actions that constitute Force Majeure include travel bans, border closures, visa restrictions, diplomatic conflicts, civil unrest, political instability, and changes in international relations that affect travel accessibility. War, terrorism, armed conflict, civil wars, and security threats create situations where travel becomes unsafe or impossible, often resulting in immediate evacuation orders and travel restrictions. Supplier-related Force Majeure events include airline strikes, pilot strikes, air traffic controller strikes, hotel closures due to emergencies, tour operator bankruptcy, and sudden cessation of operations by travel service providers. Infrastructure failures such as airport closures due to technical problems, transportation strikes, power outages, communication system failures, and other utility disruptions can also constitute Force Majeure when they prevent normal travel operations.
Roamways Limitations and Non-Responsibility
Roamways has absolutely no control over Force Majeure events and cannot prevent, predict, or mitigate their occurrence or impact on client travel plans. As a travel coordination service, Roamways does not own or operate airlines, hotels, tour companies, or other travel infrastructure, and therefore cannot make decisions about operational continuations during extraordinary circumstances. Roamways bears no responsibility for any losses, damages, additional expenses, or inconveniences that result from Force Majeure events, regardless of their timing, duration, or severity. This includes but is not limited to lost vacation time, additional accommodation costs, alternative transportation expenses, extended stay costs, evacuation expenses, medical costs, or any other financial impacts resulting from travel disruptions. Roamways does not provide compensation, refunds, credits, or any form of financial remedy for losses related to Force Majeure events, as these circumstances are beyond our control and influence. Clients acknowledge that travel inherently involves risks related to Force Majeure events and that these risks are accepted as part of any travel decision.
Client Responsibilities and Available Resources
During Force Majeure events, clients bear primary responsibility for their safety, decisions, and financial protection through appropriate insurance coverage and emergency planning. Clients should immediately contact their travel insurance providers to initiate claims for covered events and follow all insurance company procedures for documentation and claim processing. Direct communication with travel suppliers may be necessary for rebooking, refunds, or alternative arrangements, as suppliers often implement special policies during Force Majeure events that may provide more flexibility than normal terms. Government resources including embassies, consulates, and official travel services should be utilized for assistance with evacuations, safety information, and emergency support services. Clients should monitor official government travel advisories, health department recommendations, and diplomatic communications for current information about developing situations. Emergency contacts should be maintained with family members, employers, and other relevant parties who may need to be informed of travel disruptions or delays. Clients are responsible for making independent decisions about travel safety, evacuation needs, and appropriate responses to developing situations based on official information and personal risk assessment.
Roamways Support During Emergencies
While Roamways bears no financial responsibility for Force Majeure events, we provide reasonable support within our capabilities to assist clients during travel emergencies. This support includes sharing available information about developing situations that may affect client travel, though clients should rely primarily on official government sources and news media for authoritative updates. Roamways will attempt to coordinate communications with suppliers when possible to gather information about rebooking options, refund procedures, and alternative arrangements, though we cannot guarantee supplier responsiveness during emergency situations. We can provide guidance about appropriate government and insurance resources that may be available to assist clients, including embassy contacts, insurance company procedures, and official travel advisory services. Roamways may assist with gathering documentation needed for insurance claims or supplier communications, such as confirmation numbers, original booking details, and communication records. However, all support provided during Force Majeure events comes without any financial obligation or guarantee of outcomes, and clients understand that Roamways capabilities are limited during extraordinary circumstances when normal communication and business operations may be disrupted.
9. Dispute Resolution
Initial Communication and Good Faith Resolution
Roamways is committed to addressing client concerns promptly and professionally through direct communication and good faith efforts to resolve issues amicably. Clients should raise concerns immediately upon discovery of any problems, as prompt communication allows for more effective resolution and may prevent minor issues from developing into larger problems. All concerns should be communicated clearly and completely, including specific details about the nature of the issue, relevant dates and times, names of individuals involved, and desired outcomes or solutions. Roamways encourages clients to provide all relevant documentation to support their concerns, including confirmations, receipts, photographs, correspondence, and any other materials that help explain the situation. Our team commits to responding to all legitimate concerns within five business days of receiving complete information, though complex issues involving multiple suppliers or detailed investigation may require additional time for thorough review.
Documentation Review and Coordination Process
Upon receiving client concerns, Roamways conducts thorough reviews of all relevant documentation, including original booking records, supplier confirmations, payment records, communication logs, and any other materials related to the client’s travel arrangements. This review process helps establish facts, identify potential solutions, and determine appropriate next steps for resolution. When concerns involve supplier performance or service delivery, Roamways coordinates with relevant suppliers to gather additional information, clarify policies, and explore available remedies within supplier terms and conditions. Clients receive regular updates about the status of their concerns and any progress made in coordination with suppliers or investigation of issues. Roamways provides transparent communication about findings, limitations, and potential outcomes based on our review and supplier coordination efforts.
Limitations of Resolution Remedies
Resolution of client concerns is necessarily limited by Roamways’ role as a coordination service rather than a travel service provider. Roamways cannot override supplier policies, provide refunds beyond what suppliers authorize, or compensate clients for losses that result from supplier decisions or Force Majeure events. Our resolution efforts focus on coordination services, clear communication of options, and assistance with navigating supplier procedures and policies. Financial remedies for travel-related problems are subject to individual supplier policies and insurance coverage, and Roamways cannot guarantee any specific monetary outcomes. Clients understand that resolution may involve coordination with suppliers for alternative arrangements, assistance with insurance claim documentation, or guidance about available options, but not direct financial compensation from Roamways. The goal of dispute resolution is to provide clients with clear information about their options and appropriate assistance within the scope of our coordination services, while maintaining realistic expectations about available remedies and outcomes.
10. Agreement Terms
Acceptance and Binding Nature
Submission of any payment to Roamways constitutes complete and unconditional acceptance of these Payment Terms and Conditions in their entirety. Clients acknowledge that they have received, read, and understood all terms before making any payments or authorizing any charges related to travel arrangements. These terms create binding legal obligations between Roamways and clients that govern all aspects of the business relationship, from initial consultation through completion of travel and any subsequent communication. The terms apply comprehensively to all services provided by Roamways, including consultation, planning, booking coordination, payment processing, and any support services provided before, during, or after travel. Clients confirm their understanding that acceptance of these terms is required for engaging Roamways services and that alternative terms or modifications are not available.
Current Terms and Accessibility
The most current version of these Payment Terms and Conditions is always available on the Roamways website at roamways.travel, and clients are encouraged to review terms periodically for any updates or clarifications. Roamways maintains dated versions of terms for reference purposes and to ensure that the appropriate version applies to each client relationship based on when services were initiated. The terms in effect at the time of first payment or booking authorization govern the entire client relationship and all subsequent services provided. Clients can request printed copies of current terms at any time and will receive electronic copies as part of their service documentation. These terms constitute the complete and exclusive agreement between Roamways and clients regarding payment policies, cancellation procedures, liability limitations, and service expectations, superseding any previous discussions, representations, or agreements.
11. Contact Information
For questions, concerns, or communication regarding payments, billing issues, or these terms and conditions, clients should contact Roamways through the following official channels:
Roamways Travel Design Studio
Email: support@roamways.travel
Website: https://roamways.travel
Business Hours: Monday through Friday, 9:00 AM to 6:00 PM CST
All official communication should be directed through these established channels to ensure proper documentation and timely response. Emergency travel situations outside normal business hours should be addressed through supplier emergency contact numbers provided in travel documentation.
These Payment Terms and Conditions constitute the complete agreement between Roamways Travel Design Studio and clients regarding all payment policies, cancellation procedures, liability limitations, and service expectations. By engaging our services and making any payment or authorizing any charges, clients acknowledge they have read, understood, and agree to be bound by these terms in their entirety without modification or exception.
Roamways Travel Design Studio
Wander Meets Wonder